When used effectively, human resource systems can elevate HR’s role in supporting organizational strategy. A critical component of any such effort is identifying and fulfilling talent requirements — present and future. How to make that happen is the job of Chris Pinc, global director of product management at Willis Towers Watson, were he is responsible for leading the vision, strategy development and ongoing enhancement of the company’s human resource software line. He recently shared his thoughts with EBN; edited excerpts follow.
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